Shipping & Packaging Information - Sustainability

Summary Of UK & International Delivery Options
We use Royal Mail either 1st class or Tracked 48 depending on the size & cost of your delivery - You will be notified of the tracking number if there is one with your order.  When sending abroad we do our best to get your parcel to you in a timely fashion however this can take some time in the current climate with reports from 2 weeks - 1 month in some cases.
  All customs fees will be taken by the consumer. Please look at your individual country for TAX and import duties. Thank you for your understanding.
Roo Betty the cartoon girl for the brand Roo Betty
Delivery Options Price Estimated Shipping Time Tracking  Service






Normally 2-3 working days. Please allow up to 5 Working days

(please note your order may come in more than one parcel)



Royal Mail  Tracked 48


Tracked 24


International Shipping -Europe up to 2kg

Order Over £100 




Please allow 1-4 weeks Yes Royal Mail

 International Shipping - World Zone 1 &  USA up to 2kg

Order over £100





 Please allow 2-4 weeks Yes Royal Mail

 International Shipping - World Zone 2 Up to 2kg

Order over £100




Please allow 2-4 weeks Yes Royal Mail
TAX will be applicable to some orders outside of the UK please check with your countries import duties and .  Roo Betty will not be liable for any additional fees. 
Roo Betty Shipping Zones
USA is in World Shipping Zone 1
Singapore is in World Shipping Zone 2

Sustainable Future

Here at Roo Betty we're doing our best for the environment by choosing packaging that is as environmentally friendly as possible.  Our postal bags  and window envelopes are made from sugar starch and are biodegradable along with your compost waste.  Why not reuse the postal bag in your food bin? Our boxes make perfect keep sake boxes  too, who doesn't love a memory box?  We are also changing up some of our suppliers to offer a more sustainable clothing solution.  If you are placing an order  items may come in a couple of parcels and you may need to place 2 separate orders depending on your goods total. If you are ordering any queries please email

 Shipping cost causing you a headache?  Then maybe team up with a friend and increase your order?

Sustainable Fashion 

We now have a fulfilment partner (Teemill) Who will be printing and distributing some of our T-shirts and Sweatshirts so your order may come in a few parcels.  We have decided to use Teemill as our partner so that we can offer you the best service possible and to make our business fashion friendly as well as being able to give you the best quality products.  You can see the Teemill story here